Innovation guided by a people-first, service-first, customer-first culture

CLEARWATER, FL / ACCESS Newswire / January 29, 2026 / AireSpring, a leading global provider of managed connectivity, network security, and communications solutions, today announced its 25th anniversary, marking a quarter century of growth, resilience, and customer-first innovation in one of the most dynamic industries in the world.

Founded in 2001, AireSpring began as a voice and long-distance provider with a simple mission: to deliver a higher level of service and support to mid-market and enterprise customers. While the company's technology portfolio has evolved dramatically over the past 25 years, from voice to cloud communications, global connectivity, cybersecurity, and managed IT, the core of the business has remained the same.

AireSpring's culture and operating philosophy are rooted in a people-first, service-first, customer-first mindset that has guided the company through every major technology shift. Products change as technology changes. Accountability, responsiveness, and customer advocacy do not.

From its inception, AireSpring made a deliberate choice to operate as a 100% channel-exclusive provider, a commitment it has upheld consistently for 25 years. In an industry often marked by shifting routes to market, AireSpring's channel-only model has enabled it to build deep, trusted relationships with partners, helping them to compete, grow, and serve customers with confidence and without fear of channel conflict.

Rather than chasing short-term trends, AireSpring has intentionally evolved its solutions portfolio to meet the changing needs of its customers and partners, expanding from voice and basic connectivity into fully managed networking, security, cloud communications, mobility, and global IT services.

This evolution has been powered by continued investment in people, proprietary platforms such as the AIreCONTROL IT service management platform, and operational excellence ensuring customers and partners gain current technology capabilities without sacrificing service quality, continuity, or accountability.

"Our service offerings have evolved continuously over the last 25 years because technology never stands still," said Avi Lonstein, CEO of AireSpring. "But our DNA hasn't changed. We were founded on the premise of differentiating through elevated service and support, and that's still who we are today-people first, customers first, and always accountability. That mindset is what has allowed us to grow from humble roots into a global managed services provider laser focused on delivering the highest levels of customer and partner satisfaction in the industry."

Key moments in AireSpring's journey include the development of QuoteSpring, its real-time online quoting tool in 2004; DAX, a proprietary cloud-based order and process management platform that streamlines communication, tracks every project phase, and ensures on-time delivery; the build-out of its own Voice Over IP (VoIP) network in 2006; the introduction of the AirePBX Cloud Hosted IP PBX solution in 2011; and the expansion of its global footprint in 2020.

In 2023, AireSpring released a customer-facing view of the proprietary tools that AireSpring's internal teams had been using for over two decades. This resulted in the release of AIreCONTROL, its AI-powered IT service management platform that gives customers a unified, single-pane-of-glass view, proactive support, and operational control across complex, muti-vendor environments. Each milestone reflects AireSpring's commitment to simplifying complexity while delivering enterprise-grade reliability and personalized service and support.

As the company enters its next chapter, AireSpring remains focused on strengthening its channel partnerships and helping organizations modernize their IT and network infrastructure without sacrificing service quality or accountability. With a growing global footprint, continued investment in intelligent platforms, greatly experienced engineering and service teams, and a people-first support model, AireSpring uses technology to empower people - not replace them - delivering the responsiveness, expertise, and accountability customers and partners expect.

About AireSpring

Founded in 2001, family owned and operated AireSpring is an award-winning global managed services provider that designs and deploys customized managed IT, connectivity, networking, security, mobility, and unified communications solutions. Trusted by thousands of enterprises and partners worldwide, AireSpring delivers fully managed, end-to-end solutions with a proprietary global backbone and award-winning support.

It delivers a superior customer experience by combining AIreCONTROL, its proprietary AI-powered IT Service Management (ITSM) platform with world-class personalized support. Services include Managed Connectivity, Managed SD-WAN, SD-Branch and SASE, Cloud and Voice Communications, Global Connectivity, and Mobility solutions. AireSpring offers its solutions through a diversified network of channel partners that includes technology solutions distributors (TSDs), managed service providers (MSPs), and value-added resellers (VARs).

As part of its fully managed solution, AireSpring holds direct contracts with over 265 network providers and cable companies in the US and around the globe, delivering a seamless single-source solution with one bill and one point of contact in 190 countries.

AireSpring has received numerous industry awards for "Customer Service Excellence," "Next-Gen Solution Provider," "Visionary Spotlight Award," "UCaaS and SD-WAN Product of the Year," "AI Agent Product of the Year," "Best in Show," and "Top Channel Program."

For more information, or to become an AireSpring partner, please visit www.airespring.com or contact us at 888-389-2899.

SOURCE: AireSpring



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